Privacy Policy
Effective date: January 8, 2026
Last updated: January 8, 2026
Myra Atelier (“Myra,” “we,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.myraatelier.com (the “Site”), make a purchase, sign up for emails, or contact us.
Contact: info@myraatelier.com
Information we collect
Information you provide
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Name, email address, phone number
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Billing and shipping address
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Order details (items purchased, order notes)
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Messages you send us (support or inquiries)
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Email marketing preferences (if you opt in)
Information collected automatically
When you browse our Site, we (and Wix) may automatically collect:
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Device and usage information (IP address, browser type, pages viewed, clicks, time spent, referring links)
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Cookies and similar technologies used for essential Site features (cart/checkout), performance, and improvement
Payments (Apple Pay / Google Pay)
Payments are processed through Wix checkout and Wix’s payment processing partners. If you choose Apple Pay or Google Pay, those services may process information according to their own privacy policies. We do not store full payment card numbers.
How we use your information
We use information to:
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Process and fulfill orders (including shipping and returns)
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Communicate about your order (confirmations and updates)
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Provide customer support and respond to inquiries
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Send marketing emails if you opt in (unsubscribe anytime)
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Maintain, improve, and secure the Site
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Prevent fraud and comply with legal obligations
How we share your information
We may share information with:
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Wix (our website and commerce platform) and service providers supporting hosting, checkout, payments, email delivery, and order fulfillment
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Shipping and logistics partners as needed to deliver orders
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Authorities if required by law or to protect safety/security
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A successor entity if we’re involved in a merger, acquisition, or asset sale
Cookies and your choices
You can manage cookies through your browser settings. Blocking cookies may impact Site functionality (like cart/checkout).
Email communications
If you opt in, we may send marketing emails through Wix email tools. You can unsubscribe using the link in any marketing email. We may still send non-marketing messages related to your purchases (like receipts and shipping updates).
Data retention
We keep personal information as long as needed for orders, support, business records, and legal compliance.
Security
We use reasonable safeguards, but no online service is completely secure.
Children’s privacy
Our Site is not intended for children under 13. We do not knowingly collect personal information from children.
Your privacy rights
Depending on where you live, you may request access to, correction of, or deletion of your personal information.
To submit a request, email info@myraatelier.com with subject “Privacy Request.” We may verify your identity before responding.
Contact us
Email: info@myraatelier.com
Mail: 1870 The Exchange SE Ste 220 #514256, Atlanta, GA 30339, USA
Terms & Conditions
Effective date: January 8, 2026
Last updated: January 8, 2026
These Terms & Conditions (“Terms”) govern your use of www.myraatelier.com (the “Site”) and any purchases made through it. By using the Site, you agree to these Terms.
1. About us
Myra Atelier
1870 The Exchange SE Ste 220 #514256, Atlanta, GA 30339, USA
info@myraatelier.com
2. Eligibility and acceptable use
You must be at least 18 years old (or have permission from a parent/guardian) to purchase from our Site. You agree not to misuse the Site, attempt unauthorized access, or interfere with Site operations.
3. Products and information
We strive to display product details accurately, but we do not guarantee descriptions, images, or other content are error-free. Product packaging may vary.
Skincare disclaimer: Our products are not intended to diagnose, treat, cure, or prevent any disease. Individual results vary.
4. Orders, pricing, and availability
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Prices are shown in USD unless stated otherwise.
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We may correct pricing errors and cancel/refund orders affected by such errors.
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Placing an order is an offer to purchase. We reserve the right to accept or decline any order.
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If an item is out of stock or delayed, we’ll notify you.
5. Pre-orders (if applicable)
If a product is offered as a pre-order, the product page will indicate that status. Estimated ship dates are estimates and may change. If your pre-order timing changes materially, you may contact us for options.
6. Payments
Checkout and payment processing are provided through Wix and its partners. We accept supported payment methods displayed at checkout, including Apple Pay and Google Pay (availability may vary by device/location).
7. Shipping
Shipping timelines shown at checkout or on the Site are estimates and may vary due to carrier delays or external factors.
8. Returns and refunds
Returns and refunds are governed by our Refund Policy (posted on the Site). By purchasing, you agree to that policy.
9. Intellectual property
All Site content (text, images, graphics, logos, product names, and design) is owned by Myra Atelier or licensed to us and is protected by applicable intellectual property laws. You may not use our content without written permission.
10. User content (if you submit content)
If you submit reviews, comments, or content, you grant us a non-exclusive, royalty-free license to use it for business purposes (e.g., marketing), unless prohibited by law.
11. Disclaimer of warranties
The Site and products are provided “as is” and “as available,” to the fullest extent permitted by law. We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement, except where legally required.
12. Limitation of liability
To the fullest extent permitted by law, Myra Atelier will not be liable for indirect, incidental, special, or consequential damages. Our total liability for any claim related to the Site or products will not exceed the amount you paid for the product(s) at issue.
13. Indemnification
You agree to indemnify and hold Myra Atelier harmless from claims arising out of your misuse of the Site or violation of these Terms.
14. Governing law
These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles.
15. Changes to these Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last updated” date.
16. Contact
info@myraatelier.com
1870 The Exchange SE Ste 220 #514256, Atlanta, GA 30339, USA
Refund Policy
Effective date: January 8, 2026
Last updated: January 8, 2026
We want you to feel confident shopping with Myra Atelier. Because skincare is a personal-care product, we follow hygiene and safety standards for returns.
Contact: info@myraatelier.com
Mail: 1870 The Exchange SE Ste 220 #514256, Atlanta, GA 30339, USA
1. Returns (general rule)
Due to hygiene and safety reasons, opened or used skincare products are not eligible for return.
Unopened and unused products may be eligible for return within 14 days of delivery, provided they are:
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unopened, unused, and in original packaging, and
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returned with proof of purchase.
Return shipping: The customer is responsible for return shipping unless the return is due to our error (damaged/defective/incorrect item).
2. Damaged, defective, or incorrect items
If your order arrives damaged, defective, or incorrect, email us at info@myraatelier.com within 7 days of delivery with:
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your order number, and
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photos of the item and packaging.
We’ll make it right via a replacement, store credit, or refund depending on availability.
3. Non-returnable items
We do not accept returns for:
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opened or used products,
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items marked final sale,
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gift cards (if applicable),
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items returned without original packaging (when required for safety).
4. Refunds
If your return is approved, refunds are issued to the original payment method. Processing times may vary by bank/payment provider. Original shipping fees (if any) are non-refundable unless the return is due to our error.
5. Exchanges
We don’t offer direct exchanges at this time. If eligible, return the unopened/unused item and place a new order.
6. Order changes and cancellations
If you need to change or cancel an order, contact us ASAP at info@myraatelier.com. If the order has already been processed or shipped, we may not be able to cancel it.
7. Pre-orders
If you placed a pre-order:
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You may request cancellation before the order ships by emailing info@myraatelier.com.
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Once shipped, the standard return rules apply.
